Find an Online Mediator

Hazel E. Hanley

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634 Entrada Dr
Golden, CO 80401
Fax: On request


Description of Practice

  • Labor Arbitrator, Federal Mediation and Conciliation Service since 2006.
  • Arbitrator for Financial Industry Regulatory Authority since 2006; Qualified to serve as Chairperson for panel of three arbitrators, 2018.
  • Mediator for USPS REDRESS EEO Program since 2007.
  • Hearing Officer for Denver Civil Service Commission from 2012-2014.
  • Volunteer Mediator for Jefferson County Mediation Services and Small Claims Court since 2006; honored as Community Mediator of the Year, September 1, 2015; honored as Member of Club 100, September 2019; March 2020 training in online Zoom mediation from Jefferson County Mediation Service. Mediator and Arbitrator for the Better Business Bureau of Denver and Boulder since 2017; Certified for BBB's Auto Line Program in August 2019. Member of ABA, Sections of Dispute Resolution and Labor and Employment Law. Member of Colorado Bar Association and Section of Dispute Resolution. Member of Labor Employment Relations Association. Member of Association of Conflict Resolution, Commercial, Family, and Workplace Sections. Member of the National Association of Restorative and Community Justice.
  • Retired Senior Attorney, Federal Labor Relations Authority, Denver Regional Office from 1986 to 2011; served as EEO Counselor from 2006 to 2011; served as Acting Regional Attorney, January 1 to March 31, 2011.
  • Legal Intern for National Labor Relations Board, Minneapolis Regional Office.

Professional Background

  • Self-employed mediator and arbitrator since 2012
  • Inactive Colorado Attorney; admitted in 1988
  • Inactive Minnesota Attorney; admitted in 1985
  • Inactive D.C. Court of Appeals Attorney; admitted in 1990


Labor Arbitration for the Federal Mediation and Conciliation Service since 2006: terminations, suspensions, demotions; contract interpretation. Available for online arbitration. Public Arbitrator for the Financial Regulatory Authority since 2006: temporary restraining order against Vice President in a brokerage; many investor/broker cases; expungment cases. Arbitration for the Better Business Bureau of Denver and Boulder, CO since 2017: Construction, Auto Warranty, Consumer/Verizon. Available for telephonic and online arbitration. Mediation for the Better Business Bureau of Denver and Boulder, CO since 2018: Consumer/Moving Companies; Consumer/Roofing. Available for telephonic and online mediation. Mediation for the United States Postal Service REDRESS EEO Program since 2007: at least 25 employment cases. Available for telephonic and online mediation. Volunteer Mediator for Jefferson County Mediation Services, Jefferson County, CO since 2006: at least 200 cases, including Small Claims Court, Housing Court, Protective Order Court, a variety of mediation sessions involving Family Law, Landlord/Tenant, Consumer, Neighbor/Neighbor, Contract, Animal Control, Liability. Honored as Community Mediator of the Year in 2017. Honored as Club 100 Member in 2019. Trained by JCMS for online mediation via Zoom.


J.D. William Mitchell College of Law, St. Paul, MN, Cum Laude M.A. English Language and Literature,University of Chicago, IL B.A.University of Massachusetts, Amherst, MA, Cum Laude


Dates    Trainer(s)    Title   
1994    CDR Associates, Boulder, CO    Mediating EEO, Personnel, and Labor Relations Disputes -- 40 hours
1995    Frank Sander, Mediation Workshop    Harvard Law School -- 40 hours
2002    CDR Associate, Boulder, CO    Facilitation -- 24 hours
2007    Transformative Mediation, USPS    REDRESS Mediation -- 40 hours
2006-Present    Current with all FiNRA training, Chairperson Level   
2008    Restortative Justice Facilitation Training    Anne Richards, Boulder, CO -- 24 hours
2005    Becoming a Labor Arbitrator    Federal Mediation and Conciliation Service, Seattle, WA -- 40 hours
2020    Mediating ECommerce, Property, & Workplace Disputes    Mediate.Com Mediating Online Training -- 20 hours


The USPS requires mediators to employ the transformative approach to Equal Employment Opportunity disputes in its REDRESS program.

As a volunteer mediator for Jefferson County, I work with a co-mediator, and our general approach is the facilitative model.

I prefer not to apply either the evaluative or directive models.


Mediation is $400 per four-hour session. If additional time is required, the fee is $100 per additional hour.

Travel for mediation sessions located 50 miles or more outside Golden, Colorado is $50 per hour; additional fees include mileage (at the current IRS rate), airfare, or cost incurred on other public carriers.

A cancellation fee is assessed for any cancelled session unless the cancellation is made at least 10 days in advance.

Arbitration fee is $1200 per day (eight hours), and if additional time is required on any hearing date, the fee is $100 for each additional hour.

Travel fees are assessed as for mediation travel fees noted above.

The cancellation fee for a scheduled arbitration hearing is $500 unless the cancellation is made more than ten days before the scheduled hearing. In a matter involving more than one day of hearing, the $600 cancellation fee is applied if no notice is provided more than 48 hours before the scheduled hearing.

Areas of Practice

  • Animal (5 mediated)
  • Automotive
  • Commercial (3 mediated)
  • Community (120 mediated)
  • Construction (3 mediated)
  • Contracts (14 mediated)
  • Divorce (parenting) (19 mediated)
  • Employment (7 mediated)
  • Family (46 mediated)
  • Labor - Management (3 mediated)
  • Landlord - Tenant (12 mediated)
  • Neighbor to Neighbor (14 mediated)
  • Online Mediation (4 mediated)
  • Pet Mediation (4 mediated)
  • Police
  • Postal Service (22 mediated)
  • Small Claims (43 mediated)
  • Workplace (4 mediated)

Professional Services

  • Mediator
  • Arbitrator
  • Online Mediator
  • Online Arbitrator

References available upon request.