Online Mediating Resources
Pouring a Little Psychological Water on Online Dispute Resolution, by Jean Sternlight
Online Dispute Resolution: Stinky, Repugnant, or Drab, by Robert Condlin
What Dinosaurs Can Teach Lawyers about How to Avoid Extinction in the ADR Evolution, by Elayne E. Greenberg and Noam Ebner
CREK Training
Practice Set-up, article by David Smith
Practical Set-up with Zoom, article by Clare Fowler
Alternatives to Zoom, article by LifeHacker
Online Mediation Guidelines, by MediateBC
What Software should I use for each process? OnlineProcess
Sample Business Plan MPNE Support System
Here are some recommended resources on video conferencing and ADR:
AAA-ICDR® Virtual Hearing Guide for Arbitrators and Parties Utilizing ZOOM https://go.adr.org/rs/294-SFS-516/images/AAA269_AAA%20Virtual%20Hearing%20Guide%20for%20Arbitrators%20and%20Parties%20Utilizing%20Zoom.pdf
FREQUENTLY ASKED QUESTIONS ABOUT VIDEOCONFERENCING FOR ARBITRATORS. National Academy of Arbitrators https://naarb.org/wp-content/uploads/2020/04/FAQs-on-Video-Hearings-March-30-2020.pdf
HOW TO INCORPORATE VIDEOCONFERENCING INTO YOUR ARBITRATION PRACTICE https://naarb.org/wp-content/uploads/2020/03/VideoconferencingProcedures.pdf
FMCS. VIDEO ARBITRATION: A GUIDE FOR LABOR AND MANAGEMENT ADVOCATES https://www.fmcs.gov/wp-content/uploads/2020/04/Guide-to-video-arb-final2-4-13-20.pdf
CPR’s Annotated Model Procedural Order for Remote Video Arbitration Proceedings https://www.cpradr.org/resource-center/protocols-guidelines/model-procedure-order-remote-video-arbitration-proceedings
Draft Procedural Order to Govern Virtual Arbitration Proceedings by R.F. Ziegler https://www.transnational-dispute-management.com/journal-advance-publication-article.asp?key=1814
Guidance Note on Remote Dispute Resolution Proceedings. Chartered Institute of Arbitration https://www.ciarb.org/media/8967/remote-hearings-guidance-note.pdf
Seoul Protocol on Video Conferencing in International Arbitration1 https://globalarbitrationreview.com/digital_assets/9eb818a3-7fff-4faa-aad3-3e4799a39291/Seoul-Protocol-on-Video-Conference-in-International-Arbitration
Zoom settings, Standard Settings list
Zoom Standards, FDRIO by Julie Gill and Cathryn Paul
Sample Ground Rules, article discussing online confidentiality
Online Etiquette, article by the NY Times
Download Complete Mediation Agreement, by Roger Moss
Download AgreementCreation.pdf
Download VideoConferencingConfidentialityAgreement.docx
After mediation, many send the agreement via DropBox or Caseload Manager for clients to review and sign.
Many mediators are still charging for online mediations with the same hourly rate. Some have set-up new processes, such as charging per conversation, which might only last 20 minutes with each party.
Payment options are Paypal.me, Zelle, Venmo, and Square. Set-up an account and send clients the link to pay.
Best Practices for Online Teaching, Webinar produced by Mitchell Hamline
Teaching Online, article by Noam Ebner
Caseload Manager: Case management system produced by mediate.com
CREK: case management system, designed by Colin Rule
MODRIA: court/large scale case management
Zoom: video-conferencing software
MODRON: video and text software
MS Teams: allows for video and chat meetings, with assignments, no breakout rooms
Webex: video-conferencing software
netneutrals.com
resolver.co.uk
esports adr
kleros.io
EEOC online mediator roster
BBB online mediator roster
mediation.org
aaamediation.org--they send cases to the affiliate mediator panel
fairclaims.com
fairshake.com